This Privacy Policy explains how GTA – Get Transport Apps ("we", "us", or "our") collects, uses, and protects information when you visit our website www.gettransportapp.com. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways when you interact with our website:
Information you provide directly:
- Name, email address, phone number, and country when you fill out our contact form
- Your service interest and message content submitted via the contact form
- Information shared when you book a demo via Calendly
- Messages sent through our WhatsApp or Jivo live chat
Information collected automatically:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and referral URLs
- Device type (desktop, tablet, mobile)
- General geographic location (country/city level)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested information about our products
- To schedule and conduct product demos via Calendly
- To send follow-up communications related to your enquiry
- To improve our website content and user experience
- To analyse website traffic and understand visitor behaviour using Google Analytics
- To provide live chat support via Jivo Chat
- To comply with legal obligations
We will not use your information for purposes other than those listed above without your explicit consent.
3. Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential cookies: Required for the website to function correctly
- Analytics cookies: Used by Google Analytics to track visitor behaviour anonymously
- Chat cookies: Set by Jivo Chat to maintain your chat session
- Third-party cookies: Set by services like Calendly and WhatsApp when you interact with their embedded features
You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain features of the website.
4. Third-Party Services
We use the following third-party services on our website. Each has its own privacy policy:
We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective policies.
5. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to any third parties. We may share your information only in the following limited circumstances:
- With our internal team to respond to your enquiry or process your demo request
- With third-party service providers listed above, solely to operate our website and services
- If required by law, court order, or governmental authority
- To protect the rights, property, or safety of GTA – Get Transport Apps, our users, or the public
We never sell your personal data. Your information is used solely to serve you better.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected:
- Contact form submissions are retained for up to 12 months from the date of submission
- Analytics data is retained as per Google Analytics default retention settings (26 months)
- Chat transcripts are retained for up to 6 months for quality and support purposes
After the applicable retention period, your data is securely deleted or anonymised.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Objection: Object to the processing of your data for certain purposes
- Portability: Request transfer of your data in a machine-readable format
- Withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at reachus@grepixit.com. We will respond within 30 days.
8. Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it, including:
- HTTPS encryption for all data transmitted through our website
- Restricted access to personal data on a need-to-know basis
- Regular review of our data collection and storage practices
- Use of reputable, security-certified third-party service providers
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach affecting your information.
9. Children's Privacy
Our website is intended for business professionals and is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately at reachus@grepixit.com and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page.
We encourage you to review this page periodically to stay informed about how we are protecting your information. Continued use of the website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: